Universal Customer Service Officer/Aleppo Branch/B660
1/3/2018

Responsibilities & Duties

1-Opens accounts for bank customers.
2-Explain services available to customers.
3-Help customers resolve accounts problems.
4-Help customers complete applications.
5-Assist banking customers by answering questions about their accounts and available banking services.
6-Provide information enquirers about products or services.
7-Understand the customers problems and also resolve complaints.
8-Make regular changes or updates to a customer’s profiles and accounts information.
9-Keep records of transactions and maintain a database of information.

Requirements                                 

  1. Bachelor degree in finance / Business Administration / Marketing.
  2. Advanced computer skills.
  3. Proficiency in English and Arabic.
  4. Must have good communication skills.
  5. Able to work under pressure.
  6. Excellent Analytical and presentations skills.
  7. Strong negotiations skills.


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